Delete your FoodSpotter account
You can delete your FoodSpotter account at any time, from the mobile app or from the website. To prevent deletion by mistake or by someone else, you confirm it with a code sent to your account's email address.
From the app
- Open the FoodSpotter app and sign in.
- Go to the Info tab, then Delete my account, and request the code.
- Enter the 6-digit code you received by email to confirm.
From the website
- Sign in on foodspotter.app.
- Open your Profile, choose Delete my account and request the code.
- Enter the 6-digit code you received by email to confirm.
If you have a subscription or a purchase
Deleting your account does not cancel a subscription taken out on the App Store or Google Play: cancel it first in your Apple or Google account settings, otherwise you will keep being charged.
A subscription taken out on the website is cancelled online: manage your subscription
What happens to your data
- As soon as you confirm, your account is deactivated: you can no longer sign in or post, and your email address is removed from our mailing lists.
- 30 days after confirmation, your account and personal data (email address, username, preferences, favorites) are permanently erased.
- The establishments you manage (food trucks, vending machines), their photos and their contact details are deleted at the same time.
- Your reviews, suggestions and reports remain visible without your username: they can no longer be linked to you.
- Invoices for your purchases are kept by the payment platform (Apple, Google or Stripe) for the period required by law.
Need help?
Forgot your password? Reset it from the sign-in screen, then follow the steps above.
For any other difficulty, or to have only part of your data erased, write to us from your account's email address at privacy@foodspotter.app